Terms and Conditions

terms

Our Services – Terms and Conditions

You are guaranteed that Real Traffic Source will send the number of visitors to the URL you specify within 30 business days (traffic packages from 50k visitors may last longer). This is the only guarantee for this service. Real Traffic Source is not liable for any consequential, direct, indirect, incidental, punitive, or other damages, including but not limited to loss of profits, loss of information, or other financial losses, resulting from the use or inability to use the package. This applies even if we have been advised of the possibility of such damages.

Web traffic refund policy: If we are unable to deliver the number of visitors promised, you may claim a refund. If Real Traffic Source fails to deliver the promised number of visitors, we will compensate you on a pro-rata basis. Refunds are only available if your website is unable to receive our traffic. For example, if you purchase 25,000 visitors but receive only 15,000 within 30 days, we will send you 10,000 additional visitors. If you request a refund, we may require proof that we did not deliver the agreed number of visitors.

Stats, data and other information from third party counters (e.g. Extreme-DM.com, hitbox, Google Analytics*) are not sufficient to establish a claim. These counting systems tend to yield an improper count. If we dispute your claim, you must provide us with RAW server logs from the site and time period in question – or cutt.ly stats – this is the only reliable method of counting a visitor.

Other services refund policy: If we are unable to deliver the work we will fully refund your money.

Real Traffic Source does not deliver visitors to sites containing content that is inappropriate for a general audience. We define inappropriate content as hate text, illegal material (under U.S. law), and any content that promotes illegal activities or violence. Real Traffic Source has sole discretion in determining what qualifies as inappropriate content.
 
Before launching your campaign, we review your site to ensure compliance. If you modify your site during the campaign to include inappropriate content, we may immediately stop your campaign. In such cases, we will issue a pro-rata refund.
 
Real Traffic Source is not responsible for external factors beyond our control that may affect our ability to deliver visitors to your URL. Such factors include, but are not limited to: downtime on your server, overuse of your bandwidth quota (if applicable), errors on your site and network outages beyond our servers.

Please contact your web hosting company or network provider if you are unsure about whether your hosting account is sufficient for the program you are ordering.

This Agreement is the entire agreement between you and Real Traffic Source and supersedes any other understandings or agreements, including, but not limited to, advertising with respect to the package.

TERMINOLOGY:
 
1. In this context, a visit occurs whenever your server loads a text file, including HTML files. A hit happens whenever your web server loads a file. Since loading a single webpage triggers multiple files to load (such as images), each page load usually results in several hits. As a result, the number of hits always equals or exceeds the number of visits. The term “number of visitors” is interchangeable with “number of visits.” Multiple visits may originate from a single IP address or individual, typically when someone returns to or reloads a webpage.
 
2. We calculate “pro-rata” refunds by dividing the number of visits we delivered by the number of visits you ordered. We subtract the result from 1 and multiply the remaining figure by your purchase price to determine the refund amount.
 
If any jurisdiction or government agency deems a provision of this Agreement invalid or unenforceable, we will modify that provision as needed to make it valid and enforceable. The remaining provisions will stay in full force and effect.
 
END OF AGREEMENT
 
If a visitor’s browser doesn’t support cookies and/or JavaScript, Google Analytics won’t count the visit. This limitation is significant because it highlights one of the key shortcomings of script-based analytics. Search engine spiders—and many automated agents or ‘bots’—are intentionally designed not to run JavaScript. As a result, Google Analytics cannot track visits from search engines, which is valuable data. To gain this insight, you need a log file analyzer like AWStats.